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Answers to our most frequently asked questions.

Where can I find term and Staff Development Day dates?

Information on key school dates and Staff Development Days can be found here.

How do I contact my child's teacher?

You can contact your child's teacher directly through the ClassDojo app. Please note that teachers endeavour to respond as soon as possible during school hours.

Alternatively, you can arrange a time to meet with your child's class teacher by phoning the office.

There has been an issue at school. Who should I contact?

Your first line of contact should always be your child's classroom teacher. He/She will be able to escalate the matter further if required. This may be to the Assistant Principal or Learning and Support Team.

Who do I speak to about extra support for my child?

If you believe your child needs support in any area, please speak with your child's class teacher.

We have a multitude of ways that we can support academically, socially, emotionally, behaviourally and physically.

What is the process if my child is away or late?

Parents of children from Kindergarten to Year 12 must ensure their children attend school every day. On occasion, your child may need to be absent from school. Justified reasons for student absences may include:

  • being sick
  • having an unavoidable medical appointment
  • being required to attend a recognised religious holiday
  • exceptional or urgent family circumstances e.g. attending a funeral.

Parents must provide an explanation for absences to the school within 7 days from the first day of any period of absence. Where an explanation has not been received within the 7-day timeframe, the school will record the absence as unexplained on the student's record.

Students who arrive late to school must present at the front office and a reason for their partial unattendance will be required.

We are going on a family holiday. What should I do about my child's attendance?

If your child is going to be absent from school for the reason of a family holiday, you will need to apply for travel leave. Please contact the school to complete this process.

How do I order from the canteen?

You can order from our school canteen at the counter or online.

Information about our school canteen can be found here.

How do I pay for excursions online?

Online payments can be made through the Sentral parent portal.

I need help paying for an excursion/activity. What should I do?

No child should miss out on an activity because of financial hardship.

If you need financial assistance, please contactthe school office.

I lost a permission note. How do I get a new one?

If you require a spare note, please contact your child's class teacher through ClassDojo or phone the front office to arrange one.

My child has told me they are 'on a level'. What does this mean?

Our welfare policy uses a level system to monitor student behaviour. All students begin their enrolment on level 0 and remain there providing they follow the school rules. Students who remain on Level 0 for a term/year are provided with special rewards to acknowledge their positive behaviour.

Students who show negative behaviour are placed on a level, depending on the indicent. You will receive a note if your child has been placed on a level which you will need to acknowlede by signing and returning to the school.

You can download our Welfare Policy here.

I need to update my child's personal information. How do I do this?

You will need to update the school if any personal information changes. This may include things such as:

  • Medical information such as allergies
  • Address and contact details
  • Custody agreements/changes
  • Changes in permission to publish photographs

Please contact the office to make any of these changes.

How do I change my child's Permission to Publish status?

There is a form available from the Front Office if you'd like to opt-out of giving Permission to Publish photographs of your child.

Where can I find information about the school uniform?

You can find information about our school uniform here.

I want to enrol/remove my child from Scripture. What do I do?

Contact the Front Office if you would like to enrol/remove your child from Scripture classes.

Do you offer a Getting Ready for School program for pre-schoolers?

Yes! We offer a Kindergarten Transition program which runs in Term 4. You can find more information about our transition programs here.

My child has lost something. Where should I look?

We strongly advise all parents to label everything that comes to school. This includes shirts, hats, jumpers, drink bottles, lunch boxes, handballs etc.

If something has become lost, most blocks have a designated 'lost property' area.

What colour is my child's sport house?

Sport House colours can be found here.

Is your school a BYOD school?

No, we are not a BYOD school.

We do however have over 250 devices across our school including Chromebooks and iPads for students to use.

I need to talk to the Principal. What should I do?

Schools are busy places and there are processes in place to ensure you receive the support you need.

Your first contact should always be your child's class teacher. If you need to speak to someone else, please phone the office to arrange an appointment/meeting time.

Due to the busy nature of the school environment, we are not able to accommodate walk ins and thank you for your cooperation.

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